Privacy Statement



At Time for Tea Companions Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact information (e.g. name, address, phone number, email address)
• Payment information (e.g. credit/debit card details)
• Details about the companionship services you have booked with us
• Any other information you choose to provide to us

We collect this information directly from you when you use our website, make a booking, or communicate with our customer service team.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing the companionship services you have booked
• Processing your payments and managing your account
• Communicating with you about your bookings and service requests
• Improving and enhancing our website and services
• Complying with legal and regulatory requirements

3. Data Sharing and Disclosure

We will not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:

• With our service providers (e.g. payment processors, IT service providers) who assist us in operating our business
• If required by law, regulation, or to protect against fraud or criminal activity
• In the event of a business transaction, such as a merger or acquisition

4. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse. This includes using encryption, access controls, and other security safeguards.

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We will securely delete or anonymise your data when it is no longer needed.

6. Your Rights

You have the following rights with respect to your personal information:

• Access your data and receive a copy of it
• Rectify or correct any inaccuracies in your data
• Erase or delete your data in certain circumstances
• Restrict or object to the processing of your data
• Withdraw your consent to the processing of your data

To exercise these rights, please contact our data protection officer at dpo@timeforteacompanions.co.uk.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "last updated" date at the top of the policy will be revised accordingly.

If you have any questions or concerns about our privacy practices, please don't hesitate to contact us at info@timeforteacompanions.co.uk.